Terms & Conditions
Effective Date: June 2, 2025
Please read these Terms & Conditions (“Terms”) carefully before using our website or purchasing any services or digital products from Surprise Your Spirit (“Company,” “we,” or “us”). By accessing our website or purchasing from us, you agree to be legally bound by these Terms.
1. Overview
These Terms apply to all visitors, users, and customers of www.surpriseyourspirit.com. They govern your use of our website, products, services, and any other features or content we offer, including coaching, readings, courses, digital products, and memberships.
2. Eligibility
You must be at least 18 years old to use this website or purchase any of our offerings. By using this site, you confirm that you meet this age requirement.
3. Intellectual Property & Confidential Use
All content on this website — including but not limited to text, videos, audio, PDFs, meditations, graphics, branding, course materials, and session content — is the intellectual property of Surprise Your Spirit and is protected by copyright and trademark laws.
When you purchase or access any product, course, reading, or coaching service, you receive personal, non-transferable access for your own individual use only. You may not copy, share, distribute, upload, resell, or republish any of our materials in any format without prior written permission.
This includes — but is not limited to:
- Digital downloads, workbooks, and course content
- Private coaching communications (e.g., voice notes, emails, text messages, or DMs)
- Session recordings or summaries
- Membership content or community material
Sharing or reproducing any part of this content without permission may result in legal action.
We reserve the right to remove access without refund and pursue appropriate remedies if these terms are violated.
4. Services & Digital Products
We offer various digital and coaching services, including:
- 1:1 coaching sessions
- Group coaching programs
- Spiritual readings
- Digital downloads and tools
- Online courses and workshops
- Ongoing memberships
Each offer may have additional terms (such as scheduling rules or access limits), which will be provided at the point of purchase.
5. Payments
All payments are processed securely through trusted third-party platforms such as Stripe and Systeme.io. Prices are listed in your local currency unless otherwise stated. Taxes may apply depending on your location.
6. No Refund Policy
Due to the nature of digital content, personal services, and instant access materials, all sales are final. We do not offer refunds or exchanges under any circumstances. Please purchase mindfully and contact us with any questions before buying.
7. User Conduct
You agree not to use this website or our content for any unlawful purpose. You also agree not to attempt to copy, disrupt, or exploit the site or services in any way. We reserve the right to terminate access to any user who violates these terms.
8. Disclaimer
All services and content provided by Surprise Your Spirit are for informational and personal development purposes only. We do not offer professional medical, legal, or financial advice. You are solely responsible for your own decisions and actions.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any damages or losses resulting from your use of our website, services, or products. Your use of this site is at your own risk.
10. Governing Law
These Terms are governed in accordance with the laws of the Province of Saskatchewan, Canada. Any disputes shall be resolved in the courts of Saskatchewan.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Continued use of our site or services after any updates means you accept the revised Terms.
12. Contact Us
If you have any questions, contact:
Surprise Your Spirit
Email: hello@surpriseyourspirit.com
Website: www.surpriseyourspirit.com
13. Cancellation, Late Arrival & No-Show Policy
If you book a 1:1 coaching session, group session, or spiritual reading, please note the following policies:
Cancellations & Rescheduling:
We require 24 hours’ written notice to cancel or reschedule any session. No exceptions.
Cancellations made with less than 24 hours’ notice are considered missed and are non-refundable and non-transferable.
The timestamp of your email cancellation request will be used to determine whether the 24-hour window has been honored. Requests must be received no later than 24 hours before your scheduled session start time.
Late Arrivals:
If you arrive late to a session, the session will still end at the originally scheduled time. Time lost due to late arrival will not be made up, extended, or refunded.
No-Shows:
If you miss a session without any prior notice, it is considered a no-show and will not be refunded or rescheduled.
To cancel or reschedule, email us at [Your Business Email Here] at least 24 hours before your appointment.
