Terms & Conditions

Effective Date: June 2, 2025

Please read these Terms & Conditions (“Terms”) carefully before using our website or purchasing any services or digital products from Surprise Your Spirit (“Company,” “we,” or “us”). By accessing our website or purchasing from us, you agree to be legally bound by these Terms.

1. Overview

These Terms apply to all visitors, users, and customers of www.surpriseyourspirit.com. They govern your use of our website, products, services, and any other features or content we offer, including coaching, readings, courses, digital products, and memberships.

2. Eligibility

You must be at least 18 years old to use this website or purchase any of our offerings. By using this site, you confirm that you meet this age requirement.

3. Intellectual Property & Confidential Use

All content provided by Surprise Your Spirit — including but not limited to text, audio, video, meditations, PDFs, graphics, branding, course materials, session content, and communications — is the exclusive intellectual property of Surprise Your Spirit and is protected by copyright, trademark, and other applicable intellectual property laws.

When you purchase or access any product, course, reading, coaching session, membership, or digital material, you are granted a limited, revocable, non-transferable, non-exclusive license for your personal use only. You may not share, reproduce, distribute, modify, upload, teach from, sublicense, sell, or otherwise use this content for commercial or public purposes without prior written permission.

This includes, but is not limited to:

• Digital downloads, workbooks, and course/module content

• Private coaching communications (e.g., voice notes, emails, text messages, or DMs)

• Session recordings of any kind including but not limited to readings, replays, notes, or summaries

• Membership content or community-shared resources

• Meditations or videos shared during courses or private work

You may not:

• Share or forward materials to others, even for free

• Play audio or video content in the presence of others (in person or virtually)

• Screen-share or publicly display any part of the materials

• Give access to friends, family, colleagues, or peers for any reason — even casually or “just for fun”

Access is granted to one individual per purchase. Any form of copying, reposting, teaching, or redistributing the content is strictly prohibited unless explicit written consent is given by Surprise Your Spirit.

Violation of these terms may result in immediate removal of access without refund and may lead to legal action, including pursuit of financial damages. We take intellectual property rights seriously to protect the integrity of our work and the confidentiality of the safe spaces we create.

4. Services & Digital Products

We offer various digital and coaching services, including:

- 1:1 coaching sessions

- Group coaching programs

- Spiritual readings

- Digital downloads and tools

- Online courses and workshops

- Ongoing memberships

Each offer may have additional terms (such as scheduling rules or access limits), which will be provided at the point of purchase.

5. Payments

All payments are processed securely through trusted third-party platforms such as Stripe and Systeme.io. Prices are listed in your local currency unless otherwise stated. Taxes may apply depending on your location.

6. No Refund Policy

Due to the nature of digital content, personal services, and instant access materials, all sales are final. We do not offer refunds or exchanges under any circumstances. Please purchase mindfully and contact us with any questions before buying.

7. User Conduct

You agree not to use this website or our content for any unlawful purpose. You also agree not to attempt to copy, disrupt, or exploit the site or services in any way. We reserve the right to terminate access to any user who violates these terms.

8. Disclaimer

All services and content provided by Surprise Your Spirit are for informational and personal development purposes only. We do not offer professional medical, legal, or financial advice. You are solely responsible for your own decisions and actions.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any damages or losses resulting from your use of our website, services, or products. Your use of this site is at your own risk.

10. Governing Law

These Terms are governed in accordance with the laws of the Province of Saskatchewan, Canada. Any disputes shall be resolved in the courts of Saskatchewan.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Continued use of our site or services after any updates means you accept the revised Terms.

12. Contact Us

If you have any questions, contact:

Surprise Your Spirit

Email: hello@surpriseyourspirit.com

Website: www.surpriseyourspirit.com

13. Cancellation, Late Arrival & No-Show Policy

If you book a 1:1 coaching session, group session, or spiritual reading, please note the following policies:

Cancellations & Rescheduling:

We require 24 hours’ written notice to cancel or reschedule any session. No exceptions.

Cancellations made with less than 24 hours’ notice are considered missed and are non-refundable and non-transferable.

The timestamp of your email cancellation request will be used to determine whether the 24-hour window has been honored. Requests must be received no later than 24 hours before your scheduled session start time.

Late Arrivals:

If you arrive late to a session, the session will still end at the originally scheduled time. Time lost due to late arrival will not be made up, extended, or refunded.

No-Shows:

If you miss a session without any prior notice, it is considered a no-show and will not be refunded or rescheduled.

To cancel or reschedule, email us at hello@surpriseyourspirit.com at least 24 hours before your appointment.